ASK THE BOARD: Total Cost of Ownership

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What are the key considerations that integrators should review with their customers regarding total cost of ownership to ensure that there are no surprises?
This week’s question is answered by members of the DSE Advisory Board
INTEGRATOR COUNCIL

Read the Answer by Jennifer Arani

“Annual Cost of Ownership! The biggest lesson I learned early on is how a high ACO can impede a network’s ability to grow. If your annual maintenance contracts are high, it eats up a good portion of your budget thereby limiting…”
JENNIFER ARANI
Digital Signage Coordinator – Farmers Insurance Group
 

Read the Answer by John Bailey

“Surprise and technology usually do not go together in a pleasant way. All too often, the surprise is the unexpected outlay of costs related to a key failure or unexpected subscription renewal. Integrators have a responsibility to…”
JOHN BAILEY
Vice President of Technology – Whitlock
 

Read the Answer by Kenneth Brinkman

“At the top of every experienced integrator’s list about how we should inform our customers, the total cost of ownership would be the investment associated with keeping content fresh and relevant.”
MIKE WHITE
Director of Business Development
Dynamic Digital Signage
Unified AV
 

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