Ask the Board – June 20, 2016 | CHUCK LAMPE


What changes have you made to meet increasing regulatory compliance and protect against litigation?

The financial services industry is heavily regulated and our customer-facing digital
signage content goes through a long process of legal compliance and risk review.  One
interesting development has been on the hardware side of our installations.  Our fixtures
in California and Texas have always been tested to withstand seismic activity.  More
states have added the seismic testing requirement to fixtures that we install, since more
and more states are experiencing light earthquake activity.
To protect our customers and meet the seismic regulations, we are making several
changes. Using lighter-weight monitors and materials decreases the g-forces and
makes the fixtures more stable.  While we prefer a full-service mount, flat mounts keep
the equipment closer to the wall and decrease the centripetal forces. We also pay more
strict attention to the mounting points, and reinforce them when necessary.

About Author

Digital Signage Manager, Creative Services
Wells Fargo

End User Council

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