Ask the Board – April 3, 2019 | PAUL FLEURANGES

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“What role do you see VR playing in helping shape the retail experience? And can you name anyone who is doing it right?”


I think VR has a role to play in facilitating increased sales within the retail ecosystem. Using the technology, brick and mortar can now provide a truly immersive shopping experience to customers, giving the physical location a leg up on the online experience and drawing people back into the store. Combined with the right digital signage technology, AR can truly bring the shopping experience to life in ways we only thought possible on The Jetsons.  But it’s not for everyone. Time spent developing a solid plan and working with the right technology partner will be key to a successful deployment. 

About Author

Director of Corporate Initiatives
Friends of the New York Transit Museum

MEMBER OF THE DSE ADVISORY BOARD
End User Council

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