Ask the Board – April 3, 2019 | RANDY POINDEXTER

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“What role do you see VR playing in helping shape the retail experience? And can you name anyone who is doing it right?”


Virtual Reality hasn’t really entered our restaurant business in a big way … yet!   But it is definitely a tool for the future that will allow more satellite – virtual reality style meetings and conference options, which can engage our ever-growing and widespread teams and staff no matter where they may be.

Another great option for VR that may happen sooner than later in our industry, is VR Training Tools that will provide ever more realistic and engaging training for our new employees and for new procedures.   

Regarding groups that are currently using Virtual Reality most efficiently, I would say military training and flight schools – both of which require extensive and real-life training scenarios that VR can deliver without the dangers that exist while learning.

 

 

About Author

Senior Vice President of Marketing
Bojangles’ Restaurants, Inc.

FORMER MEMBER OF THE DSE ADVISORY BOARD
End User Council

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