STOCKHOLM, July 3, 2018 /PRNewswire/ – CGI (NYSE: GIB) (TSX: GIB.A) has developed and implemented a new digital guide solution—Biblioteket—designed to revolutionize how citizens access and enjoy a wide range of public services, including libraries and museums. The solution is part of CGI’s ongoing involvement in the movement to build smart cities across the globe to improve the quality of life of citizens through innovative technology. Using iBeacon technology, Biblioteket identifies where a visitor is located within a building to provide indoor navigation and guided tours. It also offers detailed visitor information, answers questions, displays event calendars, provides unique support for people with disabilities, and more.
The solution, which was developed by CGI in Sweden on behalf of the Gothenburg City Library, can be used to enhance the visitor experience not only for libraries and museums, but also parks, tourist attractions and other public venues anywhere in the world. In addition to improving visitor traffic and engagement, it relieves administrative burdens, so that staff can focus instead on providing better services and helps to save resources and costs.
“The app has been very warmly received by the 25 libraries throughout Gothenburg,” said Rebecca Odin Ekström, librarian at Gothenburg City Library. “It’s linked to our complete catalog of materials, making it easy to find and reserve an item, as well as plan a visit to the library based on upcoming events.”
“We see tremendous opportunity to use this at museums and other institutions across Europe and North America where many venues are showing interest,” said Pär Fors, senior vice-president, CGI, Sweden. “The solution is all about using advanced digital technology to provide better public services and ensure visitors have the best possible experience. It’s one of many smart city solutions CGI has delivered to transform how cities operate for the benefit of their citizens and society as a whole.”
The Biblioteket solution uses Bluetooth technology to locate a visitor and then highlights relevant services for that particular location. It was originally developed in response to the increasing demand for multilingual guided tours of architectural and art exhibitions. During the app’s development phase for the Gothenburg City Library, a number of features were added, such as an interactive quiz, events calendar and chat capabilities.
The app is provided by the Gothenburg City Library, free of charge, and is available in both the Google and Apple app stores.
Founded in 1976, CGI is among the largest independent IT and business consulting services firm in the world. With 73,000 professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from IT and business consulting to systems integration, outsourcing services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. With annual revenue of C$10.8 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.