BOSTON June 18, 2019 — e-Spirit, maker of the FirstSpirit Digital Experience Platform, today announced it has received certification for SAP Commerce Cloud’s Integration API. The integration incorporates e-Spirit’s hybrid (headless+) Content Management System (CMS) technology into SAP Commerce Cloud, which enables B2B and B2C companies to easily create and deliver content-rich, personalized digital experiences across all channels such as websites, mobile devices, social media, digital signage, progressive web applications and conversational platforms.
Today’s e-commerce vendors face stiff global competition and are looking for ways to separate themselves from the competition by creating unique, personalized online shopping experiences for their customers. According to Epsilon research, 80% of consumers are more likely to do business with a company if it offers a personalized experience. The power of SAP Commerce Cloud and FirstSpirit enables companies to deliver these personalized experiences as part of their online commerce stores and related communications, without any coding required by e-commerce and marketing teams. This enables greater agility in creating engaging e-commerce sites with content-rich, immersive experiences on any channel that will drive shoppers to action.
FirstSpirit extends SAP Commerce Cloud’s rich online store functionality by providing content-rich, personalized buying experiences in any language to support global content strategies and grow e-commerce revenue. Combined benefits include:
- Use one simple and intuitive interface to create and manage all digital content — no coding required.
- Create immersive experiences at every touchpoint regardless of channel or device being used for truly personalized engagement.
- Easily maintain a consistent global brand while translating and localizing content for buyers regardless of location.
- Eliminate the complexities associated with multi-brand and multi-channel content distribution.
- Deliver omnichannel content to the right person at the right time with personalized targeting in real-time while using A/B testing for optimization.
- Gain insights into visitor behavior using real-time analytics to enable better decision-making.
- House content in a central repository where it can be located and re-used across multiple channels.
- Use SAP Commerce Cloud for the “glass”, and FirstSpirit to manage structured content for greater flexibility.
“Many B2B and B2C customers are already tapping into the combined power of e-Spirit’s hybrid (headless+) CMS technology with SAP Commerce Cloud to create engaging and immersive online shopping experiences, and this certification will make it even easier for others to do the same,” said Udo Sträßer, chief revenue officer, e-Spirit. “The headless CMS capability of our solution enables rapid support of any channel either in use today or that will be added in the future. In addition, using our AI-based personalization technology enables scalable delivery of individualized, content-driven experiences which differ greatly from today’s common transactional e-commerce experiences. This certification raises the game for e-commerce vendors that want to optimize the full power of SAP Commerce Cloud to increase customer loyalty and revenue.”
e-Spirit’s FirstSpirit Digital Experience Platform, offered through a SaaS or on-premises model, helps businesses engage customers and increase revenue with personalized, content-rich digital experiences anytime, anywhere. Savvy digital marketers across all industry sectors rely on the FirstSpirit platform—which includes a hybrid (headless+) CMS, AI-driven personalization and omnichannel marketing capabilities—for individualized and synchronized content delivery across all channels to differentiate their companies and compel their users to action. We call this the Digital Experience Edge.
e-Spirit, founded in 1999, is part of the adesso Group and has offices in 16 locations in the US, Germany, Great Britain, the Netherlands, Switzerland, Austria and Asia Pacific. Customers include international brands and corporations such as L’Oréal, Lancôme, Commerzbank, BASF, Bosch, Belk, Grohe, Urban Decay, Olympus, Santander Bank, Carter’s, Sterling Jewelers and many others. For more information, go to http://www.e-Spirit.com
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