LAWRENCEVILLE, Ga., June 06, 2016 (GLOBE NEWSWIRE) — Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has finalized an agreement with Toshiba America Information Systems, Inc. to distribute original parts to perform repair services for the Visual Products product line.
Encompass will procure, warehouse and distribute replacement parts and accessories for Toshiba America Information Systems. The company will supply authorized service centers, retailers, third-party administrators, other distributors and consumers. To assist end users and others in quickly finding the Toshiba America Information Systems parts they need, Encompass has developed a customized e-commerce web portal: encompassparts.com/Toshiba.
“Encompass has enjoyed a strong relationship with Toshiba America Information Systems for many years,” said Robert Coolidge, Encompass president and CEO. “We appreciate the opportunity to expand our support and help further build loyalty for the renowned mobile computing brand and the leading-edge Visual Products it represents.”
John Pinto, vice president of service operations, Toshiba America Information Systems, Inc., said, “We selected Encompass as our exclusive parts provider to further streamline aftermarket service for our customers.”
“Encompass has a long history with Toshiba America Information Systems and has proven to be a highly experienced parts distributor,” said Pinto. “As such, we expect Encompass to provide a more consistent level of service throughout the country to ensure first-class post-sales support for our products and service network.”
About Toshiba America Information Systems, Inc. (TAIS)
TAIS is headquartered in Irvine, Calif. and has multiple divisions, digital products, services and solutions, including award-winning notebook computers, tablets, branded storage products, digital display solutions and cloud services; imaging products for the security, medical and manufacturing markets; IP business telephone systems with unified communications, collaboration and mobility applications; and IoT solutions development, data analytics and IT services. TAIS provides sales, marketing and services for its wide range of products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. For more information on TAIS visit us.toshiba.com.
About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliances and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and encompassparts.com and follow us on Facebook, LinkedIn and Twitter.