Edinburgh, 6 December 2018: Exterity today announced that Six Senses Zighy Bay Resort has deployed its hospitality-focused interactive TV portal, ArtioGuest®, to provide its international clientele with a better-than-home in-room experience.
The award-winning Six Senses Zighy Bay Resort is located on the northern Musandam Peninsula in the Sultanate of Oman. Surrounded by mountains and sandy beaches, Six Senses Zighy Bay Resort provides guests with a peaceful and private respite from day-to-day life. However, behind the rustic setting, Six Senses Zighy Bay offers all the modern amenities of a true 5-star resort, which extends to its 86 villas. In 2018, as part of a major upgrade to ensure it was continuing to offer guests state-of-the-art in-room infotainment experiences, Six Senses Zighy Bay deployed ArtioGuest.
Exterity’s IPTV system was originally installed by Rashed Al Mazroui for Technology and Information Supplies (RAMCO), a leading system integrator of IT/IP solutions. The initial upgrade moved the legacy IPTV platform, delivering 50 satellite channels, over to a new Exterity system that added full HD capability and a more modern integration with the existing Video on Demand service. In total, the resort upgraded the service received on 140 TVs across the premises. In 2018, the senior management began another review of how they could further improve the in-room guest experience and ArtioGuest quickly became the preferred solution.
Chakib Dhahri, IT Manager for Six Senses Zighy Bay Resort said, “The technology and the Exterity team have never let us down and every request we have had, Exterity has been able to deliver. For the future, we are looking at other options such as Music on Demand and 4K TV channels when they become available and we know that with Exterity, we will be able to meet all of the needs of our guests.”
Designed as a seamless extension to the existing Exterity IP-based infrastructure, the resort updated each villa’s TV screens with additional Chromecast capabilities, which are integrated in a single ArtioGuest interface. Now guests are able to connect their own devices to the TVs in each villa, including access to their own subscription video (SVoD) services like Netflix, as well as enjoy additional HD channels including options for French, German and Arabic languages. The system is also integrated with the Opera Property Management System (PMS) to automatically set up welcome messages and to allow each guest to see current billing information.
Walid Tabet, Middle East Regional Sales Team Leader at Exterity said: “Today’s modern travellers long for their chosen accommodation to offer a ‘better than home’ experience in every sense, including in-room entertainment. Six Senses is a great example of how this can be achieved by using a fully-customisable portal that seamlessly delivers live TV and VoD services. The fact that Six Senses is looking for more ways to work with Exterity in the future confirms the success of the ArtioGuest deployment and reinforces that tech-savvy hotel guests expect the highest quality in-room entertainment and service experiences.”
The Exterity solution at Six Senses’ Zighy Bay Resort consists of:
- AvediaServer® central management system
- AvediaPlayer® Media Players
Since 2001, Exterity has been designing, developing and manufacturing technically innovative products that deliver networked video and digital signage over IP to some of the leading organisations across the globe. Exterity solutions enable the distribution of HD quality TV and video over enterprise IP networks to an unlimited number of end points, supporting large volumes of content and receiving devices without compromising system performance or availability.
- Deployed in over 40 countries
- Robust, scalable IPTV and digital signage solutions for organisations of any size and across any sector
- Unique industry-leading features and market specific application
Headquartered in Scotland UK, we extend our global reach through our offices in London, New York, Paris, Johannesburg, Dubai, Hong Kong, Singapore and Sydney. Localised knowledge and expertise is enhanced through the Exterity StreamForce program of credible, technically innovative partners, plus an extensive network of in-country resellers and distributors.